Bn99 Privacy Policy — Your Information Is Safe With Us

This page transparently explains how your personal data is collected, used, and securely stored at bn99.

Last updated: January 2026

How we protect your privacy

Bn99 treats data protection as its highest priority. Here is a quick overview of the core pillars of our privacy program.

Encrypted Data Storage

All your personal data is secured using SSL/TLS encryption. No third party can access this information.

Your Data Is Never Sold

Bn99 never sells your personal information to marketers or third parties. Your data is used solely to improve our services.

KYC data protection

All KYC documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorized members of the verification team.

Your controls

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Cookie Transparency

We clearly disclose which cookies we use and why. You also have the option to opt out of non-essential cookies.

Compliance with International Standards

Bn99 follows international data protection standards (GDPR-inspired principles). We always apply the best technology and processes available to keep your information secure.

1. Introduction & Scope

Welcome to the bn99 platform. This Privacy Policy applies to bn99 and all its associated services. It takes effect the moment you visit our website, create an account, or use any of our services.

Bn99 believes your privacy is a fundamental right. We collect only the information we need — nothing more. This policy is written in plain language so our users in Bangladesh can understand everything clearly, without any hassle.

This Privacy Policy is Terms & Conditions an integral part. By using the platform, you are agreeing to this policy. If you have any objections, please discontinue use of the service and reach out to us.

Please note: bn99's Privacy Policy may be updated at any time. When changes are made, the date at the top of the page will be updated and registered users will be notified by email.

2. What Information We Collect

Bn99 collects only the information genuinely necessary to provide its services. Below is a breakdown of the different types of data collected:

Data Type Example Reason for collection
Identity information Full name, date of birth, nationality Account Registration & KYC Verification
Contact Information Email address, phone number, and physical address Communication & service delivery
Financial information Payment methods, transaction history Payment processing & AML compliance
Technical information IP address, device information, and browser details Security & Fraud Prevention
Usage Data Gaming history, login times, preferences Experience Enhancement & Personalisation
KYC Documents NID, passport, driving licence Identity Verification & Legal Compliance

We do not collect sensitive information such as religious beliefs, political opinions, or ethnic identity. For financial data, full card numbers and bank PINs are never collected or stored.

3. How We Collect Information

Bn99 collects information through several methods. You have the right to know about each of them:

Directly Provided Information

You provide information directly when you register, update your account profile, submit KYC documents, or contact the support team. This is the most important data we collect and is stored with the strictest security.

Automatically collected information

Certain information is collected automatically when you use bn99, including your IP address, browser type, operating system, pages visited, time spent on each page, and referral source. This data is used primarily for security purposes and platform improvement.

Cookies & Tracking Technologies

We use cookies and similar technologies, as detailed in the Cookie Policy section below. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may limit the functionality of the platform.

Please note: bn99 will never call or message you to ask for your password, OTP, or banking details. Any such communication is fraudulent — please report it to us immediately.

4. How we use your data

Bn99 uses the information it collects for the following purposes:

  • Service Delivery: Account management, keeping gaming services running, and processing payments.
  • Identity Verification: Completing the KYC process and meeting legal obligations.
  • Security assurance: Preventing fraud, money laundering, and unauthorized access.
  • Experience Personalisation: Displaying game recommendations and offers tailored to your preferences.
  • Contact: Providing important updates, promotional information, and customer support.
  • Analytics: Analysing and improving platform performance.
  • Legal compliance: Mandatory reporting to regulatory authorities.
  • Responsible Gaming: Identifying the risk of excessive gaming and providing appropriate support.

Bn99 never sells your data to advertisers. Your consent is obtained before sending any promotional emails, and you can unsubscribe at any time.

5. Data Sharing Policy

Bn99 does not share your personal information with third parties indiscriminately. However, limited sharing may occur in the following circumstances:

Service Provider Partners

We work with trusted third-party partners for payment processing, technical infrastructure, and KYC verification. These partners receive only the information necessary for their specific role and are contractually bound to uphold our privacy standards.

Legal obligations

Where we are required to disclose information due to a court order, government directive, or legal obligation, we will do so — providing only the specific information requested.

Business Changes

If bn99 undergoes an acquisition, merger, or restructuring, user data may be transferred to the new entity. All registered users will be notified in advance by email.

Bn99 never sells your data for advertising purposes or shares it with social media companies.

6. Data Retention & Security Measures

Bn99 uses industry-leading technology to keep your information secure:

  • SSL/TLS encryption: All data transfers occur over encrypted channels.
  • Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
  • Regular Security Audits: Periodic security audits are conducted by third-party experts.
  • Two-Factor Authentication: 2FA can be enabled on your account.
  • Restricted access: Only authorized personnel can access specific data.

Data Retention Period

All data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years for legal compliance purposes. After that period, data is securely deleted.

7. Cookie Policy

Bn99 uses several types of cookies. The purpose of each is outlined below:

Cookie Type Purpose Can It Be Disabled?
Essential Cookies Maintaining login sessions, security tokens No (Required)
Functional cookies Remembering language preferences and user settings Yes
Analytics cookies Page visit analytics & platform improvement Yes
Marketing Cookies Showing relevant promotions Yes

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect login and some core platform features.

8. Your Data Rights

You have the following rights regarding your personal data at bn99:

1
Right to access your data

You can find out what information we hold about you.

2
Right to Rectification

You can correct any inaccurate or incomplete information.

3
Right to Erasure

You may request the deletion of your information under certain conditions.

4
Right to Restrict Processing

You can restrict the use of your data for specific purposes.

5
Right to data portability

You may request a copy of your information in a structured, portable format.

6
Right to Object

You can opt out of your data being used for marketing or analytics purposes.

To exercise any of these rights, email us at support@bn99.ws. We will respond to your request within 30 business days. In certain cases, legal obligations may prevent us from deleting all data — if so, we will explain why.

When submitting a request to exercise your rights, send it from your registered email address for account verification and clearly state the type of request in the subject line.

9. Children's Privacy

Bn99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and identity is confirmed through the KYC process.

If a parent believes their child has accidentally created an account, please contact us immediately at support@bn99.ws. We will promptly close the account and delete all associated data. Child protection is our highest priority.

For parents: Keep your device and account secure. bn99's Responsible Gaming Find family protection tips on the page.

10. Policy Changes & Updates

Bn99 reserves the right to update this Privacy Policy as needed. When changes are made, the following steps will be taken:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • All registered users will be notified by email of any significant changes.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to the changes, please notify us before closing your account.

We recommend visiting this page periodically to stay up to date with our latest policy. bn99 is committed to full transparency — making hidden changes goes against our principles.

11. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

  • Email: support@bn99.ws
  • Live Chat: 24/7 live chat support is available once you log in to the platform.
  • Help Center: Help Center page Find answers to common questions.
  • Data Requests: Send a request by email to view, correct, or delete your data.

We typically respond within 3 business days. Complex matters may take up to 30 business days. bn99's support team is fully equipped to assist you in Bengali.

If you are unsatisfied with our response to a data protection complaint, you have the right to seek assistance from an independent regulatory authority.

Join a Trusted & Secure Platform

Your privacy is fully protected at bn99. Register today and enjoy a safe, secure gaming experience.

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